Privacy Policy
Last updated: October 10, 2026
DentalCareTravel (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share your personal information when you use our website, submit an enquiry or purchase our dental treatment coordination service.
1. Who we are
DentalCareTravel is a dental treatment coordination service based in Lithuania.
Business name: [LEGAL BUSINESS NAME]
Registered address: [ADDRESS]
Email: hello@dentalcaretravel.com
For data protection purposes, we are responsible for the personal information we process in connection with our services.
2. What information we collect
Depending on how you use our service, we may collect:
Contact information
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name
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email address
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telephone number
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country of residence
Enquiry information
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information about the dental treatment you are looking for
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your preferred treatment location
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information about an existing treatment plan or quotation
Health information
If you choose to provide it, this may include:
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dental treatment information
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information about previous dental treatment
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relevant medical information
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dental X-rays, scans or other clinical documents
Health information is special-category personal data under data protection law and requires additional protection.
Payment information
Payments are processed by our payment provider. We do not normally receive or store your full card details.
3. How we use your information
We may use your information to:
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respond to your enquiry;
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provide our dental treatment coordination service;
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understand your requirements;
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research suitable dental clinics and dentists;
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communicate with clinics on your behalf;
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coordinate consultations;
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obtain treatment plans and quotations from clinics;
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coordinate appointments and practical arrangements;
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communicate with you about your case;
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process payments;
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provide customer support;
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handle complaints and refunds;
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comply with legal and regulatory obligations;
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protect our business and prevent fraud or misuse.
We do not provide dental diagnosis or treatment.
4. Health information
If you provide health information, we will only use it for the purposes explained in this Privacy Policy and in connection with your dental treatment enquiry or coordination service.
Where required, we will ask for your explicit consent before processing or sharing your health information for these purposes.
You may withdraw your consent at any time. However, withdrawing consent may mean that we are unable to continue providing parts of the service that require the relevant information. Explicit consent for special-category data must be a clear affirmative statement and must be separate from other consent where appropriate.
5. Who we share your information with
Where necessary and authorised by you, we may share relevant information with:
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dental clinics and dentists you ask us to contact;
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healthcare providers involved in your requested treatment;
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payment service providers;
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website, email and IT service providers;
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professional advisers where necessary;
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public authorities or regulators where legally required.
We only share information that is reasonably necessary for the relevant purpose.
6. Dental clinics
When you ask us to obtain a treatment proposal from a clinic, relevant information may be shared with that clinic so that the clinic can assess your case and provide its own clinical advice, treatment plan and quotation.
The clinic is responsible for its own clinical assessment, diagnosis, treatment, medical records and healthcare obligations.
4. Health information
If you provide health information, we will only use it for the purposes explained in this Privacy Policy and in connection with your dental treatment enquiry or coordination service.
Where required, we will ask for your explicit consent before processing or sharing your health information for these purposes.
You may withdraw your consent at any time. However, withdrawing consent may mean that we are unable to continue providing parts of the service that require the relevant information. Explicit consent for special-category data must be a clear affirmative statement and must be separate from other consent where appropriate.
5. Who we share your information with
Where necessary and authorised by you, we may share relevant information with:
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dental clinics and dentists you ask us to contact;
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healthcare providers involved in your requested treatment;
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payment service providers;
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website, email and IT service providers;
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professional advisers where necessary;
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public authorities or regulators where legally required.
We only share information that is reasonably necessary for the relevant purpose.
6. Dental clinics
When you ask us to obtain a treatment proposal from a clinic, relevant information may be shared with that clinic so that the clinic can assess your case and provide its own clinical advice, treatment plan and quotation.
The clinic is responsible for its own clinical assessment, diagnosis, treatment, medical records and healthcare
obligations.
7. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain appropriate business records, resolve disputes and comply with legal obligations.
Health information will be subject to additional retention controls and will not be kept longer than necessary.
When information is no longer required, we will securely delete or anonymise it where appropriate.
8. Your rights
Depending on the circumstances, you may have rights to:
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access your personal information;
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correct inaccurate information;
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request deletion;
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request restriction of processing;
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object to certain processing;
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request data portability;
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withdraw consent where processing is based on consent.